ReefGeek is your source for a complete line of high performance aquarium products at discounted prices. We stock almost all of the products we sell and are committed to shipping all in-stock items within 1 business day. In fact, all in stock orders placed before 2:00 PM Pacific Time will ship out the same business day. That’s right, in before 2:00 PM, out the same business day. We guarantee it.

And last, but certainly not least we provide the best service in the industry. Here’s why:

1. Honesty - It may seem simple enough, but its more than just a word to us, it’s a promise. From sharing our personal feelings and opinions, a laugh, or tips on maintaining a successful aquarium we promise to treat you with the utmost integrity. Just like we would want to be treated. Our goal is to help you become a successful aquarist and we look at ourselves as aquarium guides with the goal of providing you with the information you need to make intelligent decisions regarding your individual aquarium needs. Ultimately we want to build a long-lasting relationship with you and we will never sacrifice that relationship for short-term gain by trying to sell you something you don’t need.

2. Unsurpassed attention to detail - From individually inspecting every light bulb before it leaves our facility to help insure that you will rarely, if ever, have a problem with any of our bulbs. To taking the extra time to make sure your order is packed extremely well to help insure it arrives safely. (For lack of a better word we are a bit anal about our packing.) To adding an extra touch to each order just like a five-star hotel would leave a mint on your pillow.

3. Our service is never ending - We believe that our relationship doesn’t necessarily begin when you place an order, nor does it end once the products arrive at your door. In fact, we encourage you to contact us with any questions you may have regardless of whether or not you’ve actually placed an order with us.

4. Dealing directly with knowledgeable aquarists - Unlike larger companies with impersonal, uninformed or badly informed "customer service specialists" when you conduct business with ReefGeek you are dealing directly with folks who have an intimate knowledge of the products we carry. In fact, we have taken apart and tested almost all the products we carry. You are also dealing directly with the folks who are empowered to quickly resolve any service issues you may have.

5. Available - Although we are not yet open 24/7 we try to make ourselves as available to our customers as much as possible. We have a toll free number (866-295-9230) and we are open 6 days a week (Monday-Saturday). We also respond to most customer e-mails within a few hours.

And, of course, you have our personal guarantee of satisfaction.